Shipping policy

Shipping Policy

Last updated: April 2026

Thank you for shopping with GETLYLA. This Shipping Policy outlines how we process and deliver orders placed on our website.

1. Shipping Locations

We currently ship to addresses within the United States only 🇺🇸.

2. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

3. Shipping Options & Delivery Time

We offer the following shipping options:

Standard Shipping

  • Delivery time: 7–12 business days
  • Cost: $9.99
  • Free on orders over $69

Express Shipping

  • Delivery time: 5–7 business days
  • Cost: $19.99

📌 Shipping times are estimates and may vary depending on your location within the United States.

4. Free Shipping

We offer free standard shipping on all U.S. orders over $69.

5. Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Please allow 1–3 business days for tracking information to become available.

6. Shipping Origin

To ensure efficient delivery, orders may be shipped from domestic or international fulfillment centers based on product availability and logistics conditions.

7. Delivery Delays & Exceptions

Delivery times are estimates and may be affected by factors beyond our control, including:

  • High order volume
  • Weather conditions
  • Carrier or logistics delays
  • Customs processing (if applicable)
  • Incorrect or incomplete shipping information

We are not responsible for delays caused by third-party carriers or external factors.

8. Incorrect or Undeliverable Addresses

Please ensure your shipping address is complete and accurate at checkout.

If an order is returned due to an incorrect or undeliverable address:

  • The customer may be responsible for additional shipping fees
  • We may contact you to arrange reshipment

9. Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.

If you experience delivery issues, we recommend contacting the carrier directly or reaching out to us for assistance.

10. Contact Information

If you have any questions regarding shipping, please contact us: